Ep 327: US Postal Service operations and strategy

Dec 18, 2023

Mike Plunkett, President at PostCom, and Mark Fallon, President of the Berkshire Company, discuss the state of affairs at the US Postal Service.

• Vacancies on USPS Board of Governors and impact on day-to-day USPS operations
• Employee headcount
• Letter pricing and price increases
• PRC's role in postal pricing
• Letter volume decline
• Ambiguity in the USA's Universal Service Obligation
• Driving efficiencies in letter delivery
• USPS losses and legislative reform
• Optimized Collection, Delivery Unit consolidation and changes to mail collection times
• Leveraging the USPS post office network
• Handling non-postal business at the post office
• Upgrading and improving the USPS logistics network in 2024
• Are postal employees prioritising Amazon parcels?
• USPS parcel lockers
• Optimising post office locations