Preview Mode Links will not work in preview mode

Postal Hub podcast

Feb 23, 2021

Marek Różycki, Managing Partner at Last Mile Experts, joins me to discuss the forces and trends driving innovation in the last mile:

  • What has been driving innovation in the last mile in Poland
  • Lodging returns via parcel lockers
  • Customer-centric delivery features
  • Growth in parcel volumes over recent years –...

Feb 16, 2021

Paul Yewman, CEO of PostTag, joins me to discuss the world’s delivery addiction and making delivery more efficient:

  • Transformation of shopping habits and pressure on delivery
  • Comparison of delivery statistics between lockdown and non-lockdown periods
  • Driver shortages and the competition for drivers - implications for...

Feb 8, 2021

Rachel Beddow, Principal Policy Manager for Postal Services and Telecoms at Citizens Advice, joins me to discuss customer research on delivery problems:

  • Delivery issues that predate the COVID-19 pandemic
  • Statistics on UK customers experiencing problems with delivery
  • Which groups were disproportionately affected by...

Feb 1, 2021

Is seamless global cross-border e-commerce a thing of the past? Brexit has already disrupted international parcel delivery. Martyn Noble and David Spottiswood, co-founders of Hurricane Modular Commerce join me to discuss:

  • Barriers coming up in cross-border e-commerce
  • How data can facilitate a return to seamless...