Postal Hub podcast

Feb 23, 2021

Marek Różycki, Managing Partner at Last Mile Experts, joins me to discuss the forces and trends driving innovation in the last mile:

• What has been driving innovation in the last mile in Poland
• Lodging returns via parcel lockers
• Customer-centric delivery features
• Growth in parcel volumes over recent years –...

Feb 16, 2021

Paul Yewman, CEO of PostTag, joins me to discuss the world’s delivery addiction and making delivery more efficient:

• Transformation of shopping habits and pressure on delivery
• Comparison of delivery statistics between lockdown and non-lockdown periods
• Driver shortages and the competition for drivers - implications for...

Feb 8, 2021

Rachel Beddow, Principal Policy Manager for Postal Services and Telecoms at Citizens Advice, joins me to discuss customer research on delivery problems:

• Delivery issues that predate the COVID-19 pandemic
• Statistics on UK customers experiencing problems with delivery
• Which groups were disproportionately affected by...

Feb 1, 2021

Is seamless global cross-border e-commerce a thing of the past? Brexit has already disrupted international parcel delivery. Martyn Noble and David Spottiswood, co-founders of Hurricane Modular Commerce join me to discuss:

• Barriers coming up in cross-border e-commerce
• How data can facilitate a return to seamless...