Postal Hub podcast

Oct 19, 2021

Brody Buhler, CEO at Escher Group, joins me to talk about post offices, new technology, out-of-home delivery, and much more:

• Transformation in the delivery world means transformation of post offices
• Last mile capacity - and what the lack of capacity means for e-commerce
• How post offices can be used to add last mile...

Jun 6, 2021

Sam Rahim, General Manager Canada Post Business Transformation Deployment, joins me to talk about about Canada Post’s business transformation project:

• Overview of Canada Post’s Retail Transformation Programme
• Transforming the Canada Post network to adapt to growing parcel volumes and changing consumer...

May 28, 2019

Wayne Haubner, CTO at the Escher Group, talks about advances in technology in the post office world:

• Keeping POS technology simple while offering a greater range of over-the-counter transactions
• The user experience and what that means for training costs and error rates
• Integration between retail systems and other...

Sep 26, 2018

John Reis, General Manager Retail at Canada Post, is my special guest. Our interview was recorded at the recent E-BISS Retail Workshop. We cover:

• Canada Post's concept post offices
• Drive-thru parcel collection
• Self-serve terminals - including discounts on shipping rates
• Change rooms in post offices
• How FlexDelivery...

Mar 14, 2018

Ukrposhta acting CEO Igor Smelyansky shares his vision for the Ukrainian postal operator. We cover:

• The size and scale of the Ukrposhta post office network
• Post office ownership model
• Mobile post offices
• Future plans for the post office network, including technology
• Delivery services for smaller towns
• Ukrposhta's...