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Postal Hub podcast

May 30, 2022

Carmen Cureu, Market Research Director at DPDgroup, dives deep into DPDgroup’s e-commerce customer and delivery research.

  • The concept of “new commerce”, and the new customer behaviours stimulated by the pandemic
  • New categories of e-shoppers, and newcomers to online shopping
  • Comparisons with China’s e-commerce...


Mar 4, 2022

Roel Gevaers PhD, Professor in Last Mile Logistics and Supply Chain, University of Antwerp, joins me to talk about the intersection of logistics and e-commerce. We cover:

  • Amazon building its delivery capabilities in Belgium
  • Strategic decision-making behind Amazon selecting sites for new delivery stations
  • bol.com’s...


Dec 2, 2021

Anne Pardoe, Policy Manager for Post and Telecoms at Citizens Advice, joins me to discuss Citizens Advice’s recently published Parcel League Table:

  • Overview of Citizens Advice’s role as a consumer advocate in the UK delivery sector
  • Regulation of parcel delivery in the UK
  • Growth in number of customers' delivery...


Nov 2, 2021

Marek Różycki, Managing Partner at Last Mile Experts (and my co-host on the Last Mile Prophets), joins me to discuss Amazon's delivery, culture, and last mile innovation:

  • Amazon France Logistique missing its parcel targets, and potentially losing market share
  • Culture clash: Amazon leadership principles vs local...


Oct 4, 2021

Out-of-home (OOH) delivery is a crucial part of preparations for peak and for building a smarter last mile. In this replay of this DPDgroup / Last Mile Prophets webinar, Yves Delmas, COO Europe of DPDgroup, joins Marek Różycki and me to discuss:

  • Statistics on parcel growth during the pandemic
  • Changes in consumer...