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Postal Hub podcast

Nov 25, 2019

Lindiwe Kewele, Acting Group CEO at South African Post Office, discusses:

  • Post office access in rural areas
  • Social grant payment - and how SAPO delivers it
  • Providing access to financial services
  • Funding the USO and being self-sustainable
  • Mobile postal services
  • Migrating to non-cash payment alternatives, including...

Nov 17, 2019

Nick Manolis, CEO of Escher Group, is my guest. We discuss:

  • The blurring line between delivery and the retail network
  • Achieving better customer engagement in a postal context
  • Helping posts win more parcel volumes through measuring customer satisfaction
  • Taking real-time data collection and making it useful
  • Replacing...

Nov 12, 2019

Ben Nowlan, CEO of OmniCX and co-founder of delivery start-up Sherpa, joins me to talk about fast delivery:

  • The background to setting up Sherpa’s fast delivery service
  • Interactive delivery management from a consumer perspective and from a merchant/delivery perspective
  • Communications between the delivery driver and...