Postal Hub podcast

May 28, 2019

Wayne Haubner, CTO at the Escher Group, talks about advances in technology in the post office world:

• Keeping POS technology simple while offering a greater range of over-the-counter transactions
• The user experience and what that means for training costs and error rates
• Integration between retail systems and other...

May 27, 2019

Amazon Prime will soon promise next-day delivery for its members in the USA. Marek Rozycki, Managing Partner at Last Mile Experts, joins me to analyse this move:

• Amazon: the catalyst for change in the last mile
• The scale of Amazon’s investment in the last mile
• Proximity to the customer and density of...

May 20, 2019

John Callan, co-founder and Managing Director at Ursa Major Associates, and co-founder of the PostalVision2020 initiative, joins me to talk about the Trump-quake in the US postal sector, including:

• How President Trump has injected excitement into the postal sector
• Is the USPS’s plight all Amazon’s fault?
• The Postal...

May 14, 2019

Marshall Hughes, co-founder and CEO of delivery start-up Passel, joins me. We cover:

• The technology and reasoning behind Passel
• Accessing excess capacity compared to professional or “gig economy” couriers
• What cocooning is and what it means for a startup - and how it’s different to pivoting
• E-commerce returns and...