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Postal Hub podcast

Jun 29, 2021

Retail and e-commerce consultant Richard Umbers (former CEO Star Track, Executive General Manager Parcel & Express Services at Australia Post) joins me to discuss:

  • The rise of e-commerce and the importance of last mile distribution
  • What COVID changes in e-commerce, including online grocery
  • How e-commerce went from...


Jun 23, 2021

Sharick Mirza, CEO at Assurety Consulting, and Rex Bull, CMO at Assurety Consulting, join me to talk about the digital mailbox:

  • Assurety’s history with the US Postal Service’s Informed Delivery
  • What Informed Delivery is for consumers, businesses, and the post:
    • Sustaining letter volumes
    • Helping marketers...


Jun 13, 2021

Big changes happening in cross-border e-commerce in 2021. Martyn Noble and David Spottiswood, co-founders of Hurricane Modular Commerce join me to discuss:

  • A look back at what’s happened since Jan 1 and how it’s affected the world of cross-border e-commerce
  • Brexit, VAT, IOSS
  • What have we learned from the...


Jun 6, 2021

Sam Rahim, General Manager Canada Post Business Transformation Deployment, joins me to talk about about Canada Post’s business transformation project:

  • Overview of Canada Post’s Retail Transformation Programme
  • Transforming the Canada Post network to adapt to growing parcel volumes and changing consumer...