Postal Hub podcast

Jul 31, 2019

Pieter Kunz, senior advisor at Escher and an experienced international postal executive, joins me to continue our discussion on the changing world of delivery:

• Striving to reduce costs while maintaining quality of service
• Speed and frequency of letter delivery
• Flexible delivery models
• Volume declines, automation, and...

Jul 23, 2019

Marek Różycki, Managing Partner at Last Mile Experts, joins me to discuss in-store parcel lockers and in-fridge grocery delivery:

• Click-and-collect and parcel lockers
• Location of lockers in-store or near-store
• Types of articles that can be collected
• The customer experience and putting the customer in control
• Returns...

Jul 16, 2019

Experienced international postal executive Pieter Kunz, senior adviser at Escher, covers change management in the postal and delivery sectors:

• How can posts cope with change?
• The conflicting needs of falling letter volumes and rising parcel volumes
• Developing new services taking into account the USO and the dynamic...

Jul 9, 2019

Mark Fallon, President and CEO of the Berkshire Company, covers recent developments in postal reform, including recent Congressional hearings:

• An update on the underwhelming Postal Task Force Report
• UPS court action on postal pricing
• Politicians’ awareness of core postal issues
• Is a crisis being manufactured?
• Some...

Jul 1, 2019

Juan Sotolongo from 722 Consulting joins me to analyse trends and strategies in Chinese e-commerce delivery:

• Why Amazon is pulling out of China
• Cultural and business considerations in selling in China
• JD.com exiting the Australian market
• Comparing Alibaba and JD’s delivery networks
• JD.com slashing delivery costs and...