Ep 326: Analysing major trends in the US last mile

Dec 12, 2023

Dean Maciuba, Managing Partner (USA) for Crossroads Parcel Consulting, analyses the major trends in the US last mile over the past 12 months.

• Observations on 2023 peak season parcel volumes
• Technology allowing shipper diversifications and managing multiple carriers
• Surcharges pushing shippers to find alternatives to UPS or FedEx
• UPS and FedEx being aggressive in discounting
• Retailers taking delivery in-house
• Local delivery services allowing retailers to offer fast delivery
• Using local stores as delivery centres
• Retailers setting up sortation centres
• Walmart GoLocal delivery service delivering for other companies
• Delivery allowing Walmart and Target to compete with Amazon
• Amazon shipping more parcels than UPS and FedEx
• Amazon's B2B e-commerce business
• Amazon up-selling to businesses
• Economic conditions impacting e-commerce and delivery