Ep 271: Ukrposhta delivering despite the war

May 25, 2022

Ukrposhta CEO Igor Smelyansky discusses how Ukrposhta has risen to the challenge of delivering while Ukraine is under attack, and plans for the future.

• Planning delivery routes day-by-day
• Managing staff availability - including in newly-liberated areas
• Quality of delivery
• Making Ukrposhta a centre of reliability for Ukrainians
• Impact of rising fuel costs
• Delivering parcels by rail
• Delivering pensions to millions of Ukrainians - even in temporarily occupied territories
• Delivering food and essentials pre-war and during the war, while coping with fluctuating volumes of parcels
• How Ukrposhta services return when an area is liberated, including mobile facilities and internet
• Public appreciation of the post as critical infrastructure
• Cross-border parcels, both inbound and outbound
• “Suitcase from home” service for Ukrainian refugees outside Ukraine
• International connections, including charter flights
• Delivering inbound international items
• The next big projects for Ukrposhta
• Plans for new sorting centres against background of existential threat
• Eradicating corruption and graft at Ukrposhta
• The importance of trust
• How the global postal community can support Ukrposhta