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Postal Hub podcast

Jul 16, 2018

Antonio Perini, CEO and founder of Milkman, joins me to talk about advanced e-commerce delivery options:

  • Competing on delivery service levels
  • Flexible delivery options
  • Giving customers the power to reschedule deliveries
  • The personalised delivery experience
  • Making flexible, time-slot delivery work in practice
  • The premium on flexible delivery options
  • Consolidating deliveries for residential addresses
  • Transparency of delivery pricing
  • An overview of the Italian delivery sector
  • The complexity of Italian logistics, including delivery density
  • First-time delivery success rates and driver punctuality rates
  • Porch piracy