Doddle Chief Commercial Officer Mike Richmond gives a new perspective
on e-commerce parcel delivery, in particular delivery to pick-up
drop-off points (PUDOs). We cover:
Customer-centric parcel delivery
Pricing incentives for click-and-collect
Personalising the shopping experience
Same-day instant click-and-collect
Collaboration between retailers (online and
bricks-and-mortar)
Consolidation of PUDO networks
Subscription delivery services
Why payment and delivery are inextricably linked, including
"buy now pay later" options
Returns - how PUDO networks can assist, including refunds
Dynamic pricing in
delivery
About the Podcast
The Postal Hub is the podcast for the global postal, parcels, delivery and express sectors.