Postal Hub podcast

Dec 22, 2020

Marek Różycki and Dean Maciuba from Last Mile Experts join me to pore over some of the big delivery issues in 2020 and what lies ahead in 2021:

• Increased operating costs due to COVID countermeasures
• Residential delivery stops - drivers doing over 250 deliveries per day
• Amazon’s own capacity for residential...

Dec 16, 2020

The USPS Office of Inspector General has published research into Generation Z and the mail. Dr Joanna Wu Gerhardt researcher at USPS OIG and one of the co-authors of the report “Generation Z and the mail”, joins me to discuss some of the key findings from the report:

• Defining Generation Z
• Do Gen Z digital natives...

Dec 7, 2020

Tom Day, Chief Commercial Officer and Chief Financial Officer at the International Post Corporation (IPC), joins me to discuss reducing emissions in the postal sector:

• Six key aims for SMMS
• Recyclable packaging products sold by postal operators
• Reusable packaging products
• The impact of 2020 on posts’ emissions...

Nov 30, 2020

Brexit and the STOP Act are almost upon us! These two events will reshape global cross-border e-commerce. Martyn Noble and David Spottiswood, co-founders of Hurricane Modular Commerce join me to discuss:

• The countdown to Brexit - implications for countries inside and outside the EU
• Is it too late to start planning...

Nov 23, 2020

What’s the future for Royal Mail’s Universal Service Obligation (USO)? It’s not just about letters! Tim Harrison, Senior Policy Researcher at Citizens Advice, joins me to discuss:

• Role of Citizens Advice as a consumer advocate
• Royal Mail’s USO for letter delivery and parcel delivery
• Comparison with letter...