Sharick Mirza, CEO at Assurety Consulting, and Rex Bull, CMO at Assurety Consulting, join me to talk about the cost
and benefits of implementing a data analytics strategy for postal,
delivery, and e-commerce operators:
Integrate different data sets, e.g. operations, transportation,
delivery and sales, to create a single view of the customer and
products (2:30)
Business transformation and workflow automation (4:30)
Integrating silos as part of business transformation
(5:35)
The dangers of buying off-the-shelf technology without
understanding if it is right for the business (7:30)
Difference between reports and analytics (8:00)
Machine learning, AI, and developing a business integration
roadmap
Is AI just a buzzword? (10:45)
The questions CEOs and senior managers need to ask of IT
leaders and potential suppliers (11:30)
Using data to predict parcel deliverability (13:30)
Make small improvements that translate into big savings
(14:50)
Having a three-dimensional view of the business via data
(16:40)
Case study, with insights into delivery, supply chain, sales,
data warehousing, advanced analytics and the scale of the
investment (17:20)
Breaking down silos in large enterprises (22:00)
The emergency room concept in breaking down silos and creating
teams (22:50)
The costs and benefits of digital transformation through a data
analytics strategy (23:55)
About the Podcast
The Postal Hub is the podcast for the global postal, parcels, delivery and express sectors.