Postal Hub podcast

Nov 25, 2019

Lindiwe Kewele, Acting Group CEO at South African Post Office, discusses:

• Post office access in rural areas
• Social grant payment - and how SAPO delivers it
• Providing access to financial services
• Funding the USO and being self-sustainable
• Mobile postal services
• Migrating to non-cash payment alternatives, including...

Nov 17, 2019

Nick Manolis, CEO of Escher Group, is my guest. We discuss:

• The blurring line between delivery and the retail network
• Achieving better customer engagement in a postal context
• Helping posts win more parcel volumes through measuring customer satisfaction
• Taking real-time data collection and making it useful
• Replacing...

Nov 12, 2019

Ben Nowlan, CEO of OmniCX and co-founder of delivery start-up Sherpa, joins me to talk about fast delivery:

• The background to setting up Sherpa’s fast delivery service
• Interactive delivery management from a consumer perspective and from a merchant/delivery perspective
• Communications between the delivery driver and...