Postal Hub podcast

Jun 25, 2018

Tiemen van Bruggen, Transformation Director at PostNL, joins me to talk about delivery and strategy. We cover:

• Different residential delivery modes in various European countries:
  • Italy
  • Netherlands
  • UK
• Insights into setting up a new letter delivery network from scratch
• Delivery/return of mis-addressed mail
• Overcoming...

Jun 18, 2018

Paul Anastasiou, ASDA's Senior Director for Parcel Services joins me to talk about ASDA's interesting click-and-collect service called toyou. We cover:

• How the toyou click-and-collect service differs from "traditional" click-and-collect services
• Network coverage and hours of collection
• Customer...

Jun 12, 2018

Brody Buhler, Global Managing Director of Accenture’s Post & Parcel business, is my special guest. We cover:

• How smartphone proliferation is changing delivery expectations
• Target fulfilling e=commerce from its massive network of stores
• How distributed fulfilment differs from central...

Jun 4, 2018

Cathy Morrow Roberson analyses grocery delivery, including:

• Target's acquisition of Grand Central and Shipt
• Integrating these acquisitions under the Target brand
• Target's history with Amazon
• Walmart's acquisition of delivery startup Parcel
• Walmart testing other delivery partners
• Kroger's deal with Ocado
• The factors...