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Postal Hub podcast

Jun 25, 2018

Tiemen van Bruggen, Transformation Director at PostNL, joins me to talk about delivery and strategy. We cover:

  • Different residential delivery modes in various European countries:
    • Italy
    • Netherlands
    • UK
  • Insights into setting up a new letter delivery network from scratch
  • Delivery/return of mis-addressed mail
  • Overcoming...

Jun 18, 2018

Paul Anastasiou, ASDA's Senior Director for Parcel Services joins me to talk about ASDA's interesting click-and-collect service called toyou. We cover:

  • How the toyou click-and-collect service differs from "traditional" click-and-collect services
  • Network coverage and hours of collection
  • Customer...

Jun 12, 2018

Brody Buhler, Global Managing Director of Accenture’s Post & Parcel business, is my special guest. We cover:

  • How smartphone proliferation is changing delivery expectations
  • Target fulfilling e=commerce from its massive network of stores
  • How distributed fulfilment differs from central...

Jun 4, 2018

Cathy Morrow Roberson analyses grocery delivery, including:

  • Target's acquisition of Grand Central and Shipt
  • Integrating these acquisitions under the Target brand
  • Target's history with Amazon
  • Walmart's acquisition of delivery startup Parcel
  • Walmart testing other delivery partners
  • Kroger's deal with Ocado
  • The factors...