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Postal Hub podcast

Sep 26, 2018

John Reis, General Manager Retail at Canada Post, is my special guest. Our interview was recorded at the recent E-BISS Retail Workshop. We cover:

  • Canada Post's concept post offices
  • Drive-thru parcel collection
  • Self-serve terminals - including discounts on shipping rates
  • Change rooms in post offices
  • How FlexDelivery...

Sep 17, 2018

Australia Post has launched a public awareness campaign, focusing on promoting safety for its delivery officers. Also in this episode, plans in the UK to give electric vehicles priority in traffic.

Sep 10, 2018

Cooper Smith, Director of Amazon Intelligence at L2 Gartner, is back to talk about Amazon, delivery, omni-channel and much more:

  • Trends in click-and-collect and return in-store
  • Amazon's weakness in omni-channel
  • What US retailers can learn from UK retailers in the omni-channel retail experience
  • How do retailers give...

Sep 3, 2018

Supermercato24 CEO Federico Sargenti talks about the personalised online grocery delivery experience, including:

  • How Supermercato24 works, including personal shoppers
  • The picking and delivery experience
  • Achieving time-window delivery
  • Partnering with supermarket retailers to offer delivery
  • Enabling smaller retailers to...