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Postal Hub podcast

May 28, 2019

Wayne Haubner, CTO at the Escher Group, talks about advances in technology in the post office world:

  • Keeping POS technology simple while offering a greater range of over-the-counter transactions
  • The user experience and what that means for training costs and error rates
  • Integration between retail systems and other...

May 27, 2019

Amazon Prime will soon promise next-day delivery for its members in the USA. Marek Rozycki, Managing Partner at Last Mile Experts, joins me to analyse this move:

  • Amazon: the catalyst for change in the last mile
  • The scale of Amazon’s investment in the last mile
  • Proximity to the customer and density of...

May 20, 2019

John Callan, co-founder and Managing Director at Ursa Major Associates, and co-founder of the PostalVision2020 initiative, joins me to talk about the Trump-quake in the US postal sector, including:

  • How President Trump has injected excitement into the postal sector
  • Is the USPS’s plight all Amazon’s fault?
  • The Postal...

May 14, 2019

Marshall Hughes, co-founder and CEO of delivery start-up Passel, joins me. We cover:

  • The technology and reasoning behind Passel
  • Accessing excess capacity compared to professional or “gig economy” couriers
  • What cocooning is and what it means for a startup - and how it’s different to pivoting
  • E-commerce returns and...