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Postal Hub podcast


Mar 26, 2024

Peter Dunn, Director of European Relations, Cullen International, discusses the USO, how European postal operators are reacting to falling letter volumes, and more.

  • The purpose of the Postal Services Directive, including letters USO and quality of service
  • How local universal service obligations can be changed
  • Flexibility provisions in Postal Services Directive
  • Changes to letter delivery frequency in Italy (Poste Italiane)
  • Letter volume declines in Nordic countries
  • Introducing alternate-day letter delivery
  • Lack of standardised EU approach to USO scope definition
  • Parcels in the USO
  • Local variations in letter volume declines
  • Review of the Postal Services Directive
  • State aid and government support for postal operators
  • Letter trends and USO review worldwide
  • Varying national responses to falling letter volumes
  • Cultural and operational differences between postal operators and markets