Ep 340: Gig economy delivery and q-commerce - has the bubble burst?

Mar 19, 2024

Professor John Colley from the Warwick Business School discusses developments in gig economy delivery and ultrafast grocery delivery (q-commerce). We cover:

• Demise of rapid, ultrafast delivery
• Difficult economics of ultrafast delivery
• High costs of q-commerce never passed on to consumers
• Supermarket chains acquiring failed rapid delivery startups
• Availability of venture capital funding
• Gig economy delivery model
• Regulation of the gig economy
• Workers' rights and driver strike action
• Lack of profitability and growth in gig economy delivery
• Difference between markets
• Affluence vs low minimum wages as an indicator of gig economy delivery
• History repeating itself with ride hailing
• Batching of fast food orders