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Postal Hub podcast


Oct 24, 2023

Dean Maciuba, Managing Partner (USA) for Crossroads Parcel Consulting, discusses the ramifications of the UPS - Teamsters deal, FedEx’s cost-cutting, USPS reform, and Amazon delivery contractors.

  • Impact of UPS’s deal with Teamsters
  • How UPS was travelling prior to striking a deal with the union
  • FedEx’s efforts to reduce its operating costs
  • Amalgamation of FedEx’s Ground and Express networks
  • FedEx’s improved competitiveness with UPS
  • UPS parcel volume loss
  • Losing low-margin residential e-commerce business
  • Potential for lay-offs at UPS
  • UPS’s focus on high-revenue express business
  • FedEx’s low-cost contractor model
  • Potential for UPS-Teamsters deal to raise wages across the sector
  • Earning potential of Amazon drivers
  • The war for talent in the last mile
  • Amazon remuneration of Delivery Service Partners
  • Employee/contractor classification issue
  • FedEx’s experiences with mis-classification
  • Dynamic pricing and surcharges in the USA
  • The costs behind peak season
  • Granularity of dynamic pricing
  • Lack of transparency in parcel pricing
  • US Postal Service reorganisation under PMG Louis DeJoy
  • Volume decline at USPS
  • Changes to USPS ground services
  • USPS investing more in sales and communications
  • Amazon’s encroachment into non-metro delivery
  • Rural delivery surcharges
  • Peak season preparations
  • The extension of peak season