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Postal Hub podcast


Dec 12, 2023

Dean Maciuba, Managing Partner (USA) for Crossroads Parcel Consulting, analyses the major trends in the US last mile over the past 12 months.

  • Observations on 2023 peak season parcel volumes
  • Technology allowing shipper diversifications and managing multiple carriers
  • Surcharges pushing shippers to find alternatives to UPS or FedEx
  • UPS and FedEx being aggressive in discounting
  • Retailers taking delivery in-house
  • Local delivery services allowing retailers to offer fast delivery
  • Using local stores as delivery centres
  • Retailers setting up sortation centres
  • Walmart GoLocal delivery service delivering for other companies
  • Delivery allowing Walmart and Target to compete with Amazon
  • Amazon shipping more parcels than UPS and FedEx
  • Amazon's B2B e-commerce business
  • Amazon up-selling to businesses
  • Economic conditions impacting e-commerce and delivery