Ep 286: Major delivery trends in 2023

Jan 4, 2023

Three delivery experts join me to talk about the trends that will shape e-commerce and delivery in 2023.

Thiemo van Spellen, Group Global Accounts Managing Director at DPDgroup, discusses:

• Impact of geopolitical events on parcel industry
• Ecommerce growth trends
• Finding balance between managing price pressure and dealing with cost increases
• Retailers looking for cross-border growth
• Second-hand / second life marketplaces
• Sustainability and the circular economy
• Optimising end-to-end value chain
• Improving cross-border returns

Ann Snitko, Chief Product Development Officer at Omnic, covers:

• How delivery is changing
• Autonomous transport being used in logistics
• B2B sharing economy
• Delivery robots
• Hyperlocal delivery
• Growth in parcel locker networks
• Parcel locker partnerships

David Spottiswood, co-founder at Hurricane Commerce, gives us the low-down on changes affecting cross-border delivery:

• Regulation and compliance in international parcels
• Governments demanding greater visibility of cross-border parcels
• National governments seeking revenue
• ICS2
• Airlines demanding full and correct data for all shipments
• STOP Act (USA)
• Collecting accurate customs data for parcels
• Protecting market share
• Sustainability