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Postal Hub podcast

May 27, 2019

Amazon Prime will soon promise next-day delivery for its members in the USA. Marek Rozycki, Managing Partner at Last Mile Experts, joins me to analyse this move:

  • Amazon: the catalyst for change in the last mile
  • The scale of Amazon’s investment in the last mile
  • Proximity to the customer and density of fulfilment centres
  • Shipping by air to please the customer
  • Walmart’s response - motivated by competition or by delighting the customer?
  • Parcel volume for Amazon’s Delivery Service Partners - and what motivates Amazon to find alternative delivery providers
  • Customer expectations in the last mile - including out-of-home delivery options

Also in this episode:

  • Shipster, Australia Post’s answer to Amazon Prime, is set to close in July
  • Poste Italiane has announced a joint venture with digital freight start-up sennder