Ep 137: e-commerce fulfilment with Fulfilio CEO Mathew Galt

Dec 3, 2018

Mathew Galt, CEO and co-founder of e-commerce fulfilment company Fulfilio, is my special guest. We cover:

• What Fulfilio is and how it all started (1:20)
• Current spread of the Fulfilio network of sites (2:52)
• The affiliation with Australia Post (3:20)
• Delivery options at check-out (4:35)
• The e-commerce fulfilment scene in Australia (5:10)
• The difference between 3PLs and e-commerce fulfilment (5:55)
• Achieving speed of fulfilment in a big country (7:00)
• Consumer expectations in speed of fulfilment, e.g. next day (7:35)
• Fulfilio’s ability to achieve same-day delivery (8:55)
• Time-specific (time-slot) delivery (9:50)
• Customised (or personalised) e-commerce fulfilment (11:00)
• The customer experience for same-day delivery (13:45)
• Fulfilio’s deal with eBay (14:15)
• Australian merchants selling cross-border (16:55)