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Postal Hub podcast

Apr 23, 2018

Dean Maciuba, Managing Partner North America for Last Mile Experts, joins me to discuss FedEx, Walmart, e-commerce returns, PUDO networks, the post office, and more!

  • FedEx Office's deal with Walmart:
    • Background to the deal
    • Comparisons with other PUDO networks
    • What the deal means for e-commerce returns
  • FedEx's renewed emphasis on e-commerce returns
  • Integrating returns through FedEx's transportation channel
  • Competition in e-commerce returns
  • Cross-border returns
  • Printing returns labels - different solutions
  • Free returns
  • The post office network and returns
  • Retailers that reject returns from customers