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Postal Hub podcast

Dec 9, 2019

Cathy Morrow Roberson, Founder and Lead Analyst at Logistics Trends and Insights on 3D printing and the delivery sector:

  • 3D printing finding its purpose in life
  • Bringing the point of manufacture closer to the customer
  • Manufacturing and distributing spare parts
  • Delivery companies getting involved in 3D printing
  • Impact...

Dec 2, 2019

Alan Barrie, senior advisor for e-commerce and urban logistics at Transport for London, talks about how changes to delivery can improve air quality:

  • Overview of the types of vehicles on London’s streets
  • TfL’s responsibilities
  • The effect of London’s congestion charge
  • What the ULEZ (ultra low emission zone) means...

Nov 25, 2019

Lindiwe Kewele, Acting Group CEO at South African Post Office, discusses:

  • Post office access in rural areas
  • Social grant payment - and how SAPO delivers it
  • Providing access to financial services
  • Funding the USO and being self-sustainable
  • Mobile postal services
  • Migrating to non-cash payment alternatives, including...

Nov 17, 2019

Nick Manolis, CEO of Escher Group, is my guest. We discuss:

  • The blurring line between delivery and the retail network
  • Achieving better customer engagement in a postal context
  • Helping posts win more parcel volumes through measuring customer satisfaction
  • Taking real-time data collection and making it useful
  • Replacing...

Nov 12, 2019

Ben Nowlan, CEO of OmniCX and co-founder of delivery start-up Sherpa, joins me to talk about fast delivery:

  • The background to setting up Sherpa’s fast delivery service
  • Interactive delivery management from a consumer perspective and from a merchant/delivery perspective
  • Communications between the delivery driver and...