Ep 358: Delivery tech and out-of-home delivery

Dec 19, 2024

Milos Zlatkovic, Founder and CEO of Mily Technologies, and Hugh Craigie Halkett, CEO and Founder of StampFree, discuss major delivery trends for 2025.

Milos Zlatkovic covers:

• Out of home delivery and cross-border ecommerce
• InPost delivering cross-border
• E-commerce growth in 2025, including very cheap cross-border purchases
• Amazon Haul, Temu and Shein
• Parcel lockers and last mile capacity
• Developing dense out-of-home delivery networks
• Cost of living and cheap delivery
• Best practice in customer delivery notifications

Hugh Cragie Halkett covers:

• Customer convenience in delivery
• Artificial intelligence and delivery services
• Parcel locker adoption in different markets
• Royal Mail deploying parcel lockers in UK
• Pricing mechanisms to encourage parcel locker usage
• Standing out - and not becoming the "carrier of last resort"
• Using technology to gain a competitive advantage