David Spottiswood, co-founder of Hurricane, and Cyril McGrane,
Director International Trade at An Post, discuss An Post's
experiences in implementing HS codes for inbound and outbound
international parcels.
Why data is king in cross-border e-commerce delivery
Governments no longer ignore cross-border e-commerce
Ireland was an early adopter of cross-border data
obligations
How An Post approached changes to security and data, while
trying to meet delivery service level obligations
Working with the regulator, Customs, and global trading
partners
How C2C transactions differ to B2B or B2C international
shipments
Why posts have to help customers in lodging international
parcels
An Post's investment in facilities in Ireland
Building infrastructure with An Post's retail post office
counters
Handling data before the parcel arrives in Ireland
Airlines requiring data about shipments before accepting
them
Building systems to support outbound parcels and inbound
international parcels
Postal operators don't want parcels to come back!
Impact on customer experience
ICS2
An Post's international cooperation with other postal
operators
Non-compliance is no longer an option
About the Podcast
The Postal Hub is the podcast for the global postal, parcels, delivery and express sectors.