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Postal Hub podcast

Apr 17, 2023

David Spottiswood, co-founder of Hurricane, and Cyril McGrane, Director International Trade at An Post, discuss An Post's experiences in implementing HS codes for inbound and outbound international parcels.

  • Why data is king in cross-border e-commerce delivery
  • Governments no longer ignore cross-border e-commerce
  • Ireland was an early adopter of cross-border data obligations
  • How An Post approached changes to security and data, while trying to meet delivery service level obligations
  • Working with the regulator, Customs, and global trading partners
  • How C2C transactions differ to B2B or B2C international shipments
  • Why posts have to help customers in lodging international parcels
  • An Post's investment in facilities in Ireland
  • Building infrastructure with An Post's retail post office counters
  • Handling data before the parcel arrives in Ireland
  • Airlines requiring data about shipments before accepting them
  • Building systems to support outbound parcels and inbound international parcels
  • Postal operators don't want parcels to come back!
  • Impact on customer experience
  • ICS2
  • An Post's international cooperation with other postal operators
  • Non-compliance is no longer an option