Roel Gevaers PhD, Professor in
Last Mile Logistics and Supply Chain, University of Antwerp, joins
me to talk about the intersection of logistics and e-commerce. We
cover:
Amazon building its delivery capabilities in Belgium
Strategic decision-making behind Amazon selecting sites for new
delivery stations
bol.com’s position as leader in the Belgian e-commerce
market
Last mile partnerships for bol.com, including acquisition of
Cycloon
E-commerce companies doing their own deliveries
Positioning delivery stations for bike courier and cargo bike
couriers
Comparing bol.com with Amazon, including product range,
fulfilment, subscription (i.e. Prime), and multi-lingual
websites
Speed of delivery in Belgium, including next-day and
same-day
How Amazon enters new markets
Amazon delivery modes in Belgium - residential vs
out-of-home
Green delivery, including bpost’s Ecozone project
Restrictions on warehouse and fulfilment centre overnight
operations
Cross-border fulfilment from neighbouring countries
Last mile as being an enabler for better customer experience
and achieving green goals
Trends to in-source delivery activities
About the Podcast
The Postal Hub is the podcast for the global postal, parcels, delivery and express sectors.