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Postal Hub podcast

Feb 9, 2022

Heleen Buldeo Rai, Postdoctoral researcher at the Logistics City Chair (University Gustave Eiffel, Paris), joins me to talk about the environmental impact of e-commerce delivery:

  • Should people shop online or in person?
  • How do people make their shopping trips - by car, on foot, or by other means?
  • The concept of substitution
  • Does an online purchase replace an in-store purchase?
  • Click-and-collect
  • Browsing and showrooming
  • Omnichannel behaviour
  • Fragmentation
  • Is e-commerce fuelling consumerism?
  • What do we do with the time we save by shopping online?
  • Customers' overall mobility footprint
  • Trip chaining
  • Click-and-collect vs PUDO
  • Out-of-home delivery in rural and remote areas
  • Factors driving consumer choice in delivery options
  • Encouraging consumers to make greener delivery choices
  • Convenience vs sustainability
  • Getting the data on mobility
  • The 15-minute city, and what it means for e-commerce delivery
  • Transport of heavy goods