Heleen Buldeo Rai, Postdoctoral researcher at the Logistics City
Chair (University Gustave Eiffel, Paris), joins me to talk about
the environmental impact of e-commerce delivery:
Should people shop online or in person?
How do people make their shopping trips - by car, on foot, or
by other means?
The concept of substitution
Does an online purchase replace an in-store purchase?
Click-and-collect
Browsing and showrooming
Omnichannel behaviour
Fragmentation
Is e-commerce fuelling consumerism?
What do we do with the time we save by shopping online?
Customers' overall mobility footprint
Trip chaining
Click-and-collect vs PUDO
Out-of-home delivery in rural and remote areas
Factors driving consumer choice in delivery options
Encouraging consumers to make greener delivery choices
Convenience vs sustainability
Getting the data on mobility
The 15-minute city, and what it means for e-commerce
delivery
Transport of heavy goods
About the Podcast
The Postal Hub is the podcast for the global postal, parcels, delivery and express sectors.