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Postal Hub podcast

May 26, 2021

Kate Muth, Executive Director at IMAG, joins me to talk about the future of letter and parcel delivery in the USA:

  • Postal reform:
    • Is this the best opportunity in years for meaningful change?
    • Implications for parcels and letters in the USA
  • Lack of clear definition of the Universal Service Obligation in the USA
  • The letters monopoly – should it be opened to competition?
  • Upstream preparation of letters (work share)
  • The mailbox monopoly
  • What is the most convenient way for customers to receive letters and parcels?
  • Do recipients still value mail?
  • Mail as a two-sided market
  • Parcel delivery frequency
  • Alternate day letter delivery
  • Post office network access
  • Who would be involved in formulating the USO?