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Postal Hub podcast

Feb 16, 2021

Paul Yewman, CEO of PostTag, joins me to discuss the world’s delivery addiction and making delivery more efficient:

  • Transformation of shopping habits and pressure on delivery
  • Comparison of delivery statistics between lockdown and non-lockdown periods
  • Driver shortages and the competition for drivers - implications for capacity and last mile costs
  • Food delivery drivers going cross-platform
  • Investment in tech systems behind e-commerce and delivery
  • How to create an efficient delivery (and returns) experience
  • Creating more delivery windows - for example in supermarket delivery
  • Finding addresses quickly and efficiently
  • E-commerce players buying online portions of retailers’ businesses - is this the death-knell for the high street?
  • Impact of the COVID-19 pandemic on the bricks-and-mortar retail world - and what that will in turn mean for omnichannel retail and delivery
  • Is there a cure for the world’s delivery addiction? Or better still: how does our sector meet customers’ expectations?
  • The importance of location data and address validation
    • Getting drivers to the right address first time and every time
    • The three reasons why shoppers get their address wrong
    • Are people shopping while under the influence?
  • How PostTag is helping Hermes drive delivery efficiency and improve the customer delivery experience
    • A huge increase in first-time delivery success
  • Address validation in different countries, including Ireland and places in the Middle East
  • Delivering to green zones, ultra low emissions zones, and making delivery more efficient - and how address validation helps
    • Reducing kilometres driven
    • Navigating one-way city street systems
    • Range anxiety for electric delivery vehicles
    • Route optimisation
    • Utilisation of car parks as delivery hubs

Visit PostTag’s website for more.