Is seamless global
cross-border e-commerce a thing of the past? Brexit has already
disrupted international parcel delivery. Martyn Noble and David Spottiswood, co-founders of
Hurricane Modular Commerce join me to discuss:
Barriers coming up in cross-border e-commerce
How data can facilitate a return to seamless cross-border
e-commerce
The “wild west” days are over! Data is now hugely
important
The size of the global cross-border market - and how much is
being carried by the world’s postal operators
Going from a hybrid paper/data international model to a huge
scale market that requires data and digital processes
The doorstep surprise - customers having to pay extra
duties/customs charges to the delivery company for receipt of their
cross-border purchases
Mainstream media coverage of the doorstep surprise
phenomenon
The need for cost transparency at the point of purchase
What happens to refused deliveries? The costly and inefficient
returns process - in a very tight air cargo market
Delivery companies, retailers, and 3PLs having to respond to
Brexit, ICS2, Stop Act, and new VAT regulations
Carriers don’t want to deal with payments at the customer’s
doorstep
ICS2 coming into effect on 15 March - implications for selling
into the EU
The importance of the UK and EU markets
STOP Act - new implementation date of 15 March
Risk of non-compliance with STOP Act for articles bound for the
USA - could up to 750m parcels be rejected per year?
Have retailers been lulled into a false sense of security over
cross-border compliance?
Item data: Product description, commodity description, customs
coding, consignee/consignor information
Regulation - cost or opportunity?
2021 is not the end of increasing regulation of cross-border
e-commerce, including duty on inbound parcels
China’s increasing interest in compliance
New export controls - including denied parties - for parcels
coming out of China
Increasing scrutiny of description of goods - “gift” will no
longer be acceptable!
An example of how bpost is already enforcing this at the post
office counter (harmonised codes, HS6, etc)
The importance of data in driving customs codes and customs
inspections
The first file to the last mile
About the Podcast
The Postal Hub is the podcast for the global postal, parcels, delivery and express sectors.