Ep 191: AI and the postal network

Mar 31, 2020

Kevin Seller, VP Sales EMEA at Escher, on applications for artificial intelligence in the postal sector:

• The basic principles of artificial intelligence and machine learning
• Some current non-postal applications for AI
• Optimising operation and performance of retail stores and improving the customer experience
• Harnessing the huge amount of data available in the business
• Making an optimum post office network
• Why would a post want to invest in AI?
• Managing and analysing staffing patterns
• How does a postal operator get started with AI?
• Build vs buy in AI solutions
  • Strategy
  • Competition for talent
  • Collect and clean data
  • Develop algorithms
  • Testing
  • Timeframes and cost
• Some potential outcomes of implementing AI across the postal network
• Transforming and being competitive - and driving efficiencies
• Scalability of AI solutions

Click here to visit the Escher Group website.