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Postal Hub podcast


Mar 31, 2020

Kevin Seller, VP Sales EMEA at Escher, on applications for artificial intelligence in the postal sector:

  • The basic principles of artificial intelligence and machine learning
  • Some current non-postal applications for AI
  • Optimising operation and performance of retail stores and improving the customer experience
  • Harnessing the huge amount of data available in the business
  • Making an optimum post office network
  • Why would a post want to invest in AI?
  • Managing and analysing staffing patterns
  • How does a postal operator get started with AI?
  • Build vs buy in AI solutions
    • Strategy
    • Competition for talent
    • Collect and clean data
    • Develop algorithms
    • Testing
    • Timeframes and cost
  • Some potential outcomes of implementing AI across the postal network
  • Transforming and being competitive - and driving efficiencies
  • Scalability of AI solutions

Click here to visit the Escher Group website.