Ep 169: Getting to grips with parcel lockers and PUDOs

Sep 9, 2019

Marek Różycki (Last Mile Experts) discusses research on the out-of-home delivery market (parcel lockers and PUDOs) in Poland:

• Why the Polish out-of-home delivery market is important to understand
• What’s driving the push for delivery to parcel lockers and PUDO points
• Size of the various parcel locker networks in Poland compared to other European markets
• Carrier agnostic or carrier specific? Comparison of the various networks
• PUDO partnerships with retailers
• InPost’s operations in Poland and in other markets
• Store-based parcel lockers for click-and-collect purchases
• Returns via parcel lockers

Click here to sign up for the PUDO/parcel locker workshop.

Also in this episode, Derek Osborn joins me to preview our Social Media workshop at Parcel+Post Expo:

• The importance of top class social media engagement for the postal and delivery sectors
• Which platforms to use? How to engage with customers? What about the expectation of instant response?

Sign up for the Social Media workshop here.