Ep 143: Quiqup co-founder and CEO Bassel El Koussa

Feb 18, 2019

Bassel el Koussa, co-founder and CEO of same-day and next-day delivery company Quiqup, is my special guest. We discuss:

• How Quiqup was founded
• The original Quiqup concept and how it evolved
• Creating a model that works at scale
• Enabling same-day, next-day and time-slot delivery for retailers
• The growth in same-day delivery in e-commerce
• The importance of ship-from-store in omnichannel retail
• Reimagining retail stores - changing the retail experience and creating micro-fulfilment centres
• The technology that powers Quiqup’s real-time view of its operations
• The continuous delivery concept
• How Quiqup’s Task Operations Manager works - including dynamic task allocation
• Customer-facing interactive delivery management
• Quiqup’s partnership with Parcelly (micro warehousing and express delivery)
• The Quiqup delivery fleet