Ep 142: FedEx expands next-day with Extra Hours, and grows its PUDO network

Jan 21, 2019

Dean Maciuba, Managing Partner North America at Last Mile Experts, discusses FedEx Extra Hours and FedEx’s expansion of out-of-home delivery options:

• What FedEx Extra Hours is (1:45)
• What it means for FedEx (3:35)
• Extending order deadlines for next-day delivery and optimising stock held in distribution centres (4:05)
• Driving scale and profitability (6:45)
• The profile of retailers that will offer next-day delivery (7:35)
• The problems big retailers are facing when taking on Amazon and other e-commerce players (8:30)
• FedEx expanding buy online, pick-up in store (9:15)
• FedEx’s PUDO partnerships with Walgreens and other retailers (11:00)
• Redirecting residential deliveries to PUDO points (12:00)
• Do consumers really want to collect parcels from a PUDO point? (13:10)
• Amazon’s home delivery strategy (14:00)
• Density of PUDO networks (15:40)
• Will carriers start charging more for residential delivery? (16:40)
• Amazon’s home delivery network (17:30)