Ep 123: John Hagel on adopting a Silicon Valley strategy

Aug 20, 2018

John Hagel, leader at Deloitte's Centre for the Edge, shares insights into how successful Silicon Valley companies plan for the future:

• The power of the customer
• How technology is helping the customer
• The strategic approach of the most successful technology companies
• The "zoom in, zoom out" strategy
• Creating a vision for the future
• Predicting the future for your business

Also in this episode, US Postal Service Postmaster General Megan Brennan talks about the USPS's recent Q3 results, including trends in letter and parcel volumes.