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Postal Hub podcast

Jun 18, 2018

Paul Anastasiou, ASDA's Senior Director for Parcel Services joins me to talk about ASDA's interesting click-and-collect service called toyou. We cover:

  • How the toyou click-and-collect service differs from "traditional" click-and-collect services
  • Network coverage and hours of collection
  • Customer communications
  • Innovative in-store and mobile technology
  • The infrastructure behind toyou
  • Speed of parcel collection
  • E-commerce returns via the toyou network
  • The parcel tower