Paul Anastasiou, ASDA's Senior Director for Parcel Services
joins me to talk about ASDA's interesting click-and-collect service
called toyou. We cover:
How the toyou click-and-collect service differs from
"traditional" click-and-collect services
Network coverage and hours of collection
Customer communications
Innovative in-store and mobile technology
The infrastructure behind toyou
Speed of parcel collection
E-commerce returns via the toyou network
The parcel tower
About the Podcast
The Postal Hub is the podcast for the global postal, parcels, delivery and express sectors.