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Postal Hub podcast

May 18, 2018

Rajeeb Chowdhury, Chief of Planning and Customer Service at NAQEL Express, joins me to talk about delivery in Saudi Arabia and the Gulf Region. We cover:

  • The challenges of B2C delivery in Saudi Arabia
  • Cultural factors affecting residential delivery
  • Cash on delivery
  • E-commerce returns
  • Local e-commerce platforms
  • Cross-border shipping into the Gulf Region
  • Parcel tracking - and tracking the driver!
  • Handling failed first-time deliveries